AG - Customer Service Representative
We are seeking a motivated, customer-focused domestic logistics professional to help build strong client relationships, expand business opportunities, and support our LTL division. This role offers valuable hands-on experience.
Responsibilities include managing domestic import and export activities to and from Puerto Rico, as well as assisting with shipping and receiving operations at our Jacksonville warehouse. You will be expected to learn and follow our established standard operating procedures, designed to provide each client with tailored, high-quality service.
Essential Duties and Responsibilities:
Qualifications:
Aqua Gulf de Puerto Rico, LLC is an Equal Opportunity Employer - Affirmative Action and a VEVRAA Federal Contractor. We are committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin disability, or status as a protected veteran. Aqua Gulf de Puerto Rico is a drug-free employer and a participant of the E-Verify Employment Verification Program.
Responsibilities include managing domestic import and export activities to and from Puerto Rico, as well as assisting with shipping and receiving operations at our Jacksonville warehouse. You will be expected to learn and follow our established standard operating procedures, designed to provide each client with tailored, high-quality service.
Essential Duties and Responsibilities:
- Coordinate cargo arrivals and manage delivery orders with carriers and customers
- Arrange bookings with carriers and agents
- Track cargo and provide ongoing status updates to customers
- Enter shipment details and updates into our software platform
Qualifications:
- Experience in domestic warehousing and logistics preferred
- Bilingual in Spanish
- Proficient in Microsoft Office Suite, including Excel
- Organized with strong attention to detail
- Excellent verbal and written communication skills
- Self-motivated and goal-oriented
Aqua Gulf de Puerto Rico, LLC is an Equal Opportunity Employer - Affirmative Action and a VEVRAA Federal Contractor. We are committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin disability, or status as a protected veteran. Aqua Gulf de Puerto Rico is a drug-free employer and a participant of the E-Verify Employment Verification Program.