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Key Account Manager

Key Account Manager

remoteFully Remote
PublishedPublished: Published 2 weeks ago
We're seeking a Key Account Manager to join Abbott-IPCO, a leading horticultural brokerage and producer. In this role, you'll manage the company's largest customer relationships, partnering with executive leadership and production teams to strengthen customer partnerships, improve forecasting, and drive long-term growth.

About Abbott-IPCO

Abbott-IPCO is a 51-year-old horticultural brokerage and co-owner of Classic Caladium, one of the world's largest caladium producers with approximately 33 million bulbs grown across Florida and Mexico. The company is investing in people, technology, and operational improvements as it enters its next phase of growth.

Key Responsibilities

  • Manage and grow a portfolio of large key accounts.
  • Build trusted relationships with executive-level contacts through regular communication and quarterly business reviews.
  • Serve as the primary connection between customers and internal production, ensuring expectations, forecasting, and product availability remain aligned.
  • Collaborate with sales, production, and technical teams to deliver exceptional customer service and long-term account growth.
  • Identify opportunities to expand business within existing accounts while maintaining high customer satisfaction.
  • Travel approximately 30%-40% for customer visits, trade shows, and industry events.


Qualifications & Experience

  • Experience in key account management, strategic sales, or customer relationship management
  • Proven ability to manage large, complex customer accounts and build long-term business relationships.
  • Strong communication and presentation skills with the confidence to engage executives and key decision-makers.
  • Experience coordinating with cross-functional teams to deliver customer-focused solutions.
  • Horticultural knowledge is preferred but not required; candidates with strong strategic account management experience from adjacent industries are encouraged to apply.
  • Self-motivated, collaborative, and excited to contribute to a growing organization.


What We Offer

  • Competitive Base Salary plus Commission
  • Medical, Dental & Vision Insurance
  • Paid Time Off & Holidays