Our Richland Service department is seeking and experienced service manager to lead our service department.
Primary Responsibilities:
· Lead all aspects of the Agriteer Service Team in Richland.
· Passionately promote and reproduce the mission, Vision, and Core Values of Agriteer.
· Schedule, assign, and monitor work for Technicians.
· Actively participate on the Richland Leadership Team.
· Key influencer for Customers and Team Members as we optimize growth opportunities.
On-Going Goals:
· Continue to integrate Richland operations into the overall Agriteer organization.
· Work cooperatively with Corporate Leadership and Service Team Leaders at other locations to optimize functionality and facilitate remarkable Customer service.
· Pursue appropriate, continuing education personally and for service Team Members.
Responsibilities:
· Project a professional and courteous attitude.
· Participate in hiring, training, developing, and retaining technicians.
· Review and approve work orders for accuracy and timely invoicing.
· Provide remarkable Customer service, including conflict resolution when necessary.
· Work with Location Leader and Corporate Leadership Team to develop a budget and monitor monthly service department profitability.
· Give high priority and attention to detail, accuracy, and efficiency, meeting goals and standards as established with Corporate Leadership.
· Complete Team Member Performance Reviews, both formal and informal, in a timely manner.
· Any other task assigned by leadership.
Special Considerations:
· Willingness to embrace and model the Agriteer Core Values
· Works well in a Team environment: Modeling, Motivating, and Mentoring those led.
· Communicates well - verbally, nonverbally, and in writing.
· Strong Customer focus with capacity to "flex" and adjust personal schedule as necessary.
· Dependable - meets commitments, works independently, accepts accountability, and makes wise decisions in alignment with Company aspirations.
· Working knowledge of agricultural products.
· Saturday hours and overtime as seasonally required.
Compensation:
· Agriteer benefits package outlined in Team Member Handbook.
· Hourly Position
Primary Responsibilities:
· Lead all aspects of the Agriteer Service Team in Richland.
· Passionately promote and reproduce the mission, Vision, and Core Values of Agriteer.
· Schedule, assign, and monitor work for Technicians.
· Actively participate on the Richland Leadership Team.
· Key influencer for Customers and Team Members as we optimize growth opportunities.
On-Going Goals:
· Continue to integrate Richland operations into the overall Agriteer organization.
· Work cooperatively with Corporate Leadership and Service Team Leaders at other locations to optimize functionality and facilitate remarkable Customer service.
· Pursue appropriate, continuing education personally and for service Team Members.
Responsibilities:
· Project a professional and courteous attitude.
· Participate in hiring, training, developing, and retaining technicians.
· Review and approve work orders for accuracy and timely invoicing.
· Provide remarkable Customer service, including conflict resolution when necessary.
· Work with Location Leader and Corporate Leadership Team to develop a budget and monitor monthly service department profitability.
· Give high priority and attention to detail, accuracy, and efficiency, meeting goals and standards as established with Corporate Leadership.
· Complete Team Member Performance Reviews, both formal and informal, in a timely manner.
· Any other task assigned by leadership.
Special Considerations:
· Willingness to embrace and model the Agriteer Core Values
· Works well in a Team environment: Modeling, Motivating, and Mentoring those led.
· Communicates well - verbally, nonverbally, and in writing.
· Strong Customer focus with capacity to "flex" and adjust personal schedule as necessary.
· Dependable - meets commitments, works independently, accepts accountability, and makes wise decisions in alignment with Company aspirations.
· Working knowledge of agricultural products.
· Saturday hours and overtime as seasonally required.
Compensation:
· Agriteer benefits package outlined in Team Member Handbook.
· Hourly Position