Service Truck Operator

NTS Tire Supply is hiring a Service Truck Operator to join our team in Northwest Iowa (Rock Valley, Sheldon, and Le Mars area). In this role you will operate a mobile agricultural tire service truck, complete customer sales orders, and provide dependable field service. In this hands-on role, you will represent NTS Tire Supply in your region, complete jobs safely and efficiently, and help farmers keep their farm machinery ready for work.

We help farmers keep their agricultural equipment moving with new and used farm tires, wheels, custom wheel solutions, and professional installation and service. We serve customers in the shop and on the farm, combining practical tire expertise with dependable customer service. Our team values trust, adaptability, continuous improvement, and accountability.

We offer competitive hourly compensation of $28 - $36 per hour, ICHRA (personal health plan), 401(K), and monthly profit sharing bonus program.

Responsibilities

• Complete mobile farm tire service jobs safely, accurately, and on time while delivering a positive customer experience.
• Plan each service call and arrive with the tools, equipment, and materials needed to complete the job in one trip whenever possible.
• Operate heavy equipment, power tools, and hand tools safely; conduct weekly safety checks and address potential hazards.
• Communicate respectfully with customers, understand their needs, and recommend practical solutions.
• Record detailed job notes in our software and document pre-existing equipment issues with photos and other relevant information.
• Perform preventive maintenance and keep the service truck, tools, and equipment clean, organized, and ready for use.
• Put away stock, support accurate inventory, and maintain a clean, safe shop and work area.
• Adapt to changing service assignments, support teammates, and provide after-hours and weekend on-call service as needed.

Qualifications and Skills

• Mechanical aptitude and the ability to safely handle heavy equipment, power tools, and hand tools.
• Ability to perform physically demanding work, handle large and heavy objects, and work long hours outdoors in varying weather conditions.
• Strong troubleshooting, resourcefulness, and attention to detail, with a commitment to quality work and customer satisfaction.
• Dependability, clear communication, and a willingness to learn new methods and take responsibility for your work.
• Ability to maintain accurate service records and follow established safety and equipment maintenance practices.