Founded in 1999, Specialty Herd Solutions is a fast-growing leader in the dairy industry, delivering comprehensive animal care through premium products, innovative equipment, and reliable bulk delivery. We are looking for a customer-focused professional who takes ownership, leads with integrity, and collaborates selflessly to support our clients' success.
Your Impact
Specialty Herd Solutions is seeking a Dairy Service Technician to join our team. This role is responsible for surveying, installing, programming, maintaining, and repairing our equipment and systems at customer locations. The ideal candidate is mechanically inclined, safety-minded, and committed to delivering excellent customer service.
Key Responsibilities
- Follow all safety policies and operating procedures
- Use required PPE correctly and consistently
- Inspect and advise customers on equipment and the proper handling of Specialty Sales products
- Survey, install, set up, and program custom equipment at customer locations
- Perform plumbing, welding, and electrical fabrication for systems including HoofStrong systems
- Troubleshoot and repair installed equipment systems
- Partner with Sales Account Managers during field inspections and repairs
- Travel to customer sites as required
- Maintain accurate parts inventory
- Report all accidents, injuries, safety issues, driving citations, service interruptions, or customer complaints immediately to supervisor
- Maintain a clean, safe, and orderly work environment
- Assist in other company areas as needed
- Perform additional duties to support business needs
What You Bring
- Experience in plumbing, welding, electrical wiring, and concrete work
- Strong troubleshooting and equipment repair skills
- 1–3 years of hands-on experience in plumbing [piping, valves, pumps, hoses], basic welding/fabrication [for mounting and structuring equipment], and electrical work [wiring control panels, sensors, and power sources].
- Proven ability to diagnose and repair mechanical, electrical, and fluid-flow issues in automated equipment.
- Basic computer or controller literacy to set up, program, and calibrate custom automated dosing/timing systems at customer locations.
- Experience working autonomously on-site at customer locations, managing your own schedule, and traveling heavily as required.
- Experience tracking and maintaining an accurate parts inventory on a service truck to ensure you have the right components for field repairs.
- Strong interpersonal skills to "advise customers on equipment and proper handling"
- Comfortable working in varied environments (barns, parlors, outdoor conditions) and using appropriate PPE.
- Bonus / Preferred Qualifications – Agricultural or Dairy Industry Background: Familiarity working around livestock, large dairy operations, or agricultural chemical systems.
Employment Requirements
- Must provide documentation of employment eligibility per state and federal regulations
- Must be at least 21 years old
- Must successfully pass all position-related pre-employment screenings
- Valid driver’s license with a safe driving record that meets company insurability standards
Why Join Us?
- Impact: Play a key role in delivering innovative hoof-care and dairy-equipment solutions that directly improve herd health and producer profitability.
- Growth: Grow your career with an industry leader that truly values your expertise.
- Rewards: Enjoy a competitive compensation and benefits package within a supportive, team-oriented culture.
Ready to Make an Impact? Apply today to help dairy producers succeed while advancing your own career with a company that values innovation, collaboration, and growth. We offer a competitive base compensation range of $26.00 - $30.00 per hour. Compensation will be determined by the experience, knowledge, and abilities of the applicant. We also offer a comprehensive benefits package that includes medical, dental, vision and life insurance plans, vacation and sick time, and a generous 401k employer contribution.
Who We Are
Specialty Herd Solutions was founded after recognizing the challenges dairy farmers faced using bagged copper sulfate for hoof care, leading to the development of an easier-to-use, more effective liquid solution. This innovation became the foundation of the company, followed shortly by the installation of its first automated footbath system. Today, Specialty Herd Solutions supports over 30% of U.S. dairy cows as a leading provider of automated hoof care technology. Driven by a mission to modernize animal care, the company delivers sustainable, customized solutions through strong partnerships—offering straightforward, no-hassle service with a focus on improving outcomes for cattle, farm employees, and dairy operations.
EEO Statement
Specialty Herd Solutions is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.